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Shipping, Returns, and Privacy Policy
The following procedures are designed to verify the details and costs of an Internet order and to prevent credit card fraud.
All Internet orders must be pre-paid by credit card, or by certified check. We accept Visa, MasterCard, American Express and Discover credit cards.
Please note that if the "ship to" address is different from the your billing address, this alternate address needs to be registered with your credit card company by calling the 800 number on the back of your card. We will send you a credit card receipt, and an invoice, with your shipment.
Product Information strives to ensure that all specifications shown in our on-line catalog are accurate and up to date. However, specifications, price and availability are subject to change without notice. If you have a specific question we recommend contacting your sales representative to get the most up to date information.
Prices strives to ensure that all prices shown in our on-line catalogue are accurate and up to date. However, price and availability are subject to change without notice. We will contact you.
Typographical Errors
In the event that a product is mistakenly listed at an incorrect price, reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, shall issue a credit to your credit card account in the amount of the incorrect price.
Satisfaction Guaranteed
If you are not satisfied with the equipment purchased, you may return the product to us within 10 days of the invoice date and we'll refund the full price, including tax, less freight and restocking charges. Please call for a return authorization.
Returned equipment must be in "like new" condition. Ship the equipment to us with a copy of your invoice in the original packaging. Local dealers cannot accept returns of merchandise purchased from us. If you purchase a product and return it the replacement product can not be returned for any reason.
The Customer agrees to pay a restocking fee equal to 25 percent of the equipment's invoice value plus all "to" and "return" shipping charges for canceled orders or returning equipment for any reason. Proof of purchase is required for all returned merchandise.
Special orders cannot be canceled or refunded.
Delivery Options
All items are shipped at Electronics chosen delivery method, which is typically by USPS Priority mail, unless otherwise specified by the customer.
Odd shapes and orders weighing more than 150 pounds cannot be sent UPS. Delivery charges and delivery time vary by item and destination.
Radio Channel Programming
We offer programming on radios we sell as well as other manufactures.  Ask your sale representative for details.
Protection of Information
We constantly strive to protect all information exchanged in the bidding and ordering process. Our confidentiality procedures ensure that:
No information is disclosed to other companies.
All information about your organization and order is closely held exclusively by us.
We limit access to confidential information to only those employees who are directly involved in servicing your account.
We may occasionally use your customer information to make exclusive offers, or provide you with advanced notice of sales or special benefits that may be of interest to you.
New Product Warranties
New batteries and accessories are warranted for 1 year. Both the manufacturer's warranties and limited warranties cover all defects in material and workmanship for the period stated. Warranties will not cover equipment to which repairs are attempted by the Customer, or anyone else, other than or a dealer authorized by the manufacturer of the equipment.
Installation of parts or accessories, product modification or failure to follow instructions contained in the operator's manual is also not covered. Damage due to removal of equipment from vehicles is not covered. Any unit which has the serial number defaced, modified or removed shall be considered abused and will not be repaired. and the manufacturer will not be responsible for ancillary equipment furnished by the Customer which is attached to or used in connection with the equipment. We disclaim any liability for range and coverage.
Warranty Repairs
 Warranty repairs or replacement must be handled by returning the equipment to us.
Equipment presented for warranty repair requires proof of purchase showing complete purchase information prior to repair. Please safeguard your proof of purchase so we, or any other authorized dealers, can verify purchase date, warranty period, etc. and/or the manufacturer are not responsible under warranty terms for incorrect installation, abuse or misuse of equipment including damage by fire or water; breakage of antenna, microphone, battery or transceiver.
Liability Restrictions provides links to other sites that are not maintained by us. We do not endorse those sites and are not responsible for the content of such other sites. is not responsible for any technical, hardware or software failures including network connections; incomplete or delayed computer transmissions; or for scrambled or incomplete information sent or received.
The Customer agrees that shall not be liable for, and shall be held harmless, and shall be indemnified by Customer, for any and all claims and damages of every kind, including personal injury, special or consequential damages, arising out of the use of any service or equipment provided by
Governing Law
All terms and conditions shall be governed and interpreted only by the laws of the State of Missouri, United States of America.
Usage restrictions
The entire contents of this Web site are copyrighted and protected worldwide by treaties with the United States of America. Any information provided to through this site is the exclusive property of is entitled to use any information for any purpose without restriction or compensation to the originator.
Privacy Policy

What information do we collect?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Strutman Electronics. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our
Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.